Unified Communications

Transform how you communicate.

Integrate Lines Of Communication For Bottom Line Impact

Traditional single-use desk phones continue their trend towards extinction. Unified Communications has emerged as the standard for the modern age. Integrating your lines of communication will have a substantial bottom line impact and will provide a catalyst to organizational effectiveness. Boost your productivity and cut costs by unifying text, email, voice, video, and conferencing. 

Single-Use Desk Phones Continue Toward Extinction

Unified communications has emerged as the standard for the modern age.  Single-use, fixed devices only work if you are tethered to your desk.  Today’s workforce is flexible and mobile and uses a combination of communication methods.  You can boost your productivity and cut costs by unifying all communications into one seamless platform.

Cloud Communications

Remove the infrastructure and complexity of an advanced communications system, while keeping the features you love, by miving your communications to a cloud-based architecture.  you can achieve full featured parity from multiple devices while no longer relying on a dedicated communications administrator.  Get it all for the cost of what you’re paying your communications provider today.  Or less.

Be Best-In-Class

Best-in-Class organizations share many of the same characteristics, across industries. These companies are 72% more likely to have deployed UC clients to smartphones, and 2.9 times as likely to have deployed UC to tablets as well. This is critical, given the reality of BYOD (bring-your-own-device) trends that IT organizations face.

The top 20% of organizations by revenue growth, customer satisfaction, and customer retention rates, have adopted hosted voice solutions and related tools.

Best-in-Class organizations are 2.5 times more likely to use a cloud-based
PBX than Industry Average organizations.

Looking for a consistent UC experience across devices, including presence and location information?  Give us a call to find out how we can help you make that happen.

Add Features To Your Call Center

Improve your customer experience and call center performance with:

  • Call back from Queue
  • Customized CRM-integrated Screen-pops
  • IM Queue Integration
  • Skills-based Routing
  • Call Accounting
  • Simplified and automated Call Routing
  • Simplified and automated Call Recording
  • File sharing from within the UC client
  • Integrated video chat

Integrate Your Communications With Office 365

  • Anywhere Access – Make and receive business calls in the office, at home, or on the road, using your business number on your smartphone, tablet, PC, or desk phone.
  • PSTN Conferencing – Provide the flexibility to dial in to a meeting from a traditional phone and talk to users who joined via PC or mobile apps.  Dial, or click – it all works together.
  • Skype Meeting Broadcast – Produce large virtual meetings for up to 10,000 meeting attendees, who can join from virtually any browser or device (see it in action).
  • Cloud PBX – Eliminate separate PBX systems and transition to the cloud with Office 365 as the center of communications management.
  • Skype Connectivity – Connect, communicate, and collaborate with colleagues, consumers, other businesses, and friends and family—anyone who uses Skype—with both voice and HD video.

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